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A Guide to Your Rights & Responsibilities When Claiming Unemployment Benefits in Connecticut
To the Unemployment Insurance Claimant

Thank you for accessing the Connecticut Department of Labor Unemployment Insurance Rights and Responsibilities website.  If you are claiming Unemployment Insurance benefits, it is your responsibility to read the information on this site carefully as it explains your benefit rights. 

The information in this website will give you a better understanding of procedures for filing claims, for determining eligibility for benefits, and for filing appeals.  We want to be as helpful as possible in seeing that every eligible person receives full benefits and is paid promptly. 

The automated initial claims process and weekly claims system will allow you to:

  • file your claim from the privacy of your home telephone

  • file your claim at your convenience

  • save time by not having to travel to file in person

  • save time by not having to stand or wait in lines

You are invited to visit our American Job Centers for assistance in finding a job.  In addition, you may be contacted to report to a Career Center in order to review your eligibility for benefits.  For more information on services available, visit the Career Center section of this web site. 

We have every expectation that you will find our automated filing system to be a convenient and efficient experience. 

The Unemployment Insurance TeleBenefits Line is separate and apart from the Career Centers.  Its purpose is to accept and complete new and reopened claims for benefits filed by telephone, process weekly telephone claims and answer any questions regarding unemployment benefits.

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