Using The SELF-SERVICE TeleBenefits Line
The TeleBenefits Line is
self-service only. It can only be used for
filing a continued claim, or to obtain unemployment insurance
information, including employer information. The line is
not staffed by Labor Department employees.
File your initial (new)
claim or reopened claim 24/7 using
our online site:
www.FileCTUI.com. The site also has an Online
Assistance Center that can answer many of your questions.
If you are unable to file a new
claim online, please visit one of our American Job Centers to
meet with a UI Benefits Specialist. Go to our website at
www.FileCTUI.com for office locations and hours.
File your weekly (continued) claim
online or by using the TeleBenefits self-service line during
Sunday, 12 a.m. to 11 p.m., and Monday
through Friday, 6 a.m. to 8 p.m., Eastern Standard Time (E.S.T.)
delay in filing a claim,
if you do not have your separation packet. A separation packet
is not necessary to file. Your claim is effective the Sunday of
the week in which you first file for benefits. Ordinarily, you
do not get paid for the weeks prior to the week you filed your
Have your Social Security card and separation packet, if one was
provided. If you are separating from the military, have
separation form DD214, Member-4. Federal employees should bring
separation form SF-8 and a copy of their most recent pay stub.
If you are not a US citizen, you must have proof that you are
work authorized in the USA. Do not delay filing a claim if you
do not have these documents. Your claim can be filed without
them, with the exception of those claimants that are required to
provide proof of work authorization documents in this country.
However, there may be a delay in payment until the document(s)