Connecticut Department of Labor
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A Guide to Your Rights & Responsibilities When Claiming Unemployment Benefits in Connecticut
Benefit Accuracy Measurement

Quality Control is designed to prevent both error and fraud in the Unemployment Compensation program. Claimants who are randomly selected by computer each week are asked to speak with an auditor to review their claim and fill out a detailed questionnaire. The audit makes certain claims have been paid correctly through interviews to examine eligibility, verify payroll  records, survey work search contacts and re‑examine all actions and records of the CTDOL relative to each claim.

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