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Tax Credit Program Success Stories

Success Story: Care Training Center & Care Management Group

When Alan Russo, vice president of Care Training Center and Care Management Group in New Haven, was starting his new company, his accountant mentioned the Federal government's Welfare-to-Work (WtW) and Work Opportunity Tax Credit (WOTC) programs. Because the company trains and places home health aides and nursing assistants, it often hires entry-level home healthcare workers, including individuals moving off welfare or from economically impoverished areas. The programs were of interest to Mr. Russo since they would offer tax credits for hiring and training new employees from these target groups.

Several qualified employees were referred to the company from the Regional Workforce Development Board of Greater New Haven. Upon hiring them, Care Training Center and Care Management Group filled out the appropriate forms for the Connecticut Department of Labor. Initially, Mr. Russo had some difficulty with the Federal and State forms, but he says that the State DOL staff were extremely helpful during the application process, particularly in determining employee eligibility and which of the two programs to use. He now describes the process as fairly simple and intends to apply again this year as he hires new employees that fit the target groups covered by the tax credit programs. He believes that his company will benefit considerably this year through the WtW and WOTC tax credits.

But Mr. Russo points out that it's not just the company that benefits from the programs. One of Mr. Russo's current employees was on Temporary Family Assistance when the Regional Workforce Development Board referred her to his company. Having broken out of the welfare system, she is now a full-time employee with full benefits. Last year she was recognized by the Better Business Bureau with the Superior Service Award.

Care Training Center and Care Management Group are more than satisfied that what benefits their bottomline also benefits their employees. "When you see programs come together to create such a success story like hers, as a businessperson, you'd be foolish not to try to make every employee a success," Mr. Russo concludes.

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Success Story: Microboard Processing, Inc.

The Connecticut Department of Labor's tax credit programs for employers were already in place when Linda Janaskie became the Human Resources manager at Microboard Processing, Inc, in Seymour, CT. The company is an electronic assembly house that manufactures printed circuit boards and electronic assemblies.

Ms. Janaskie says that the process is fairly simple since the pre-screening notice and certification form, Form 8850, is automatically attached to each new employee's application. That initial step is what gets the ball rolling for qualifying for the tax credits that benefit the company.

"It's a really good tax benefit for the company," Ms. Janaskie says, noting that Microboard Processing has taken advantage of the tax credit programs since 1997. The company has employed approximately 10 qualified individuals since then and has seen the difference these programs make in their bottomline. Although some paperwork is involved-mostly documentation from the employees regarding their eligibility-Ms. Janaskie explains that the qualifying process only takes 5 to 10 minutes per employee.

The company's use of the Welfare-to-Work (WtW) tax credit has increased considerably since 1999 when a community organization used a State grant to help people that qualify for the WtW program find employment with Microboard Processing. Six participants started training at a facility in Derby, then came to Microboard where they received additional training that totaled 300 hours. They were then hired by Microboard. Two of these original trained employees are still there. Given that the industry often sees considerable turnover in production line jobs, Ms. Janaskie feels that Microboard Processing has had good results from the program.

"The main thing is that it really does help people. The tax credits benefit the company, but the employee also benefits because the program rewards employers for hiring and training them," notes Ms. Janaskie.



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