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Security Tips

We encourage claimants to opt for either the direct deposit card or debit card payment methods that are approved by the State of Connecticut and the Labor Department.  We are not associated or affiliated with check cashing services..

  • Always keep your Debit Card safe and do not share your PIN number with anyone. 
  • Key Bank or the Department of Labor will not send emails requesting your personal information or ask you to confirm any. If an email message directs you to log in to a web site, it is not a legitimate request. It could be a scam.
  • If you receive a call or text message advising you that the Department of Labor has limited or deactivated your Debit Card, DO NOT call the number provided. Calls or text messages will NEVER be sent by Key Bank nor by the Department of Labor.

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