Please note that Connecticut Department of Labor Representatives cannot update, change or
verify your direct deposit information. |
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CONTACT
DOL ON-LINE AT
https://sso.ctdol.state.ct.us/English/CommonLogin/CommonLogin.aspx
:
-
choose a payment method.
-
change a payment method.
CONTACT KEY BANK ON-LINE AT
www.key2benefits.com
FOR THE FOLLOWING:
-
check
Debit
Card balances.
-
make Debit Card account inquiries.
-
review a free
electronic statement for a Debit Card account. (up
to 12 months of statements)
-
pay bills
on-line.
-
make on-line
purchase(s).*
-
review the transaction history for a Debit Card.
-
change a Debit Card PIN.
-
contact Key Customer Service for
information.
*Performing a transaction this way may incur a fee.
Click here for a list of these fees.
PHONE CONTACT FOR KEY BANK (1-866-295-2955)
-
Contact Key Bank Customer
Service if:
-
you need help using your Debit Card.
-
you are activating your Debit Card.
-
you did not receive your Debit Card.
-
your Debit Card was lost, stolen, or damaged.
-
the teller/cashier does not recognize/take your
Debit Card.
-
you want to
request a monthly account statement
by mail.
-
you want to
access your monthly account
statement.
-
you were charged unexpected
Debit Card
transaction fee(s).
-
you want to
dispute an unauthorized transaction.
-
you want to find out if
your benefits were
deposited onto your Debit Card.*
-
you want to
check your account balances.*
-
your Debit Card was rejected.
-
you forgot or entered the
wrong Debit Card PIN.
*Performing a transaction this way may incur a fee.
Click here for a list of these
fees.
CONTACT YOUR BANK IF:
-
you want to find out if
benefits were deposited
into your Direct Deposit account.
-
you are unsure of your Bank Routing # or Account
# for Direct Deposit.
VISIT THE DOL WEBSITE AT
www.filectui.com
IF:
-
you
have questions about UI eligibility.
-
you want to change your mailing address.
-
you are questioning the amount or payment of
benefits.
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