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Benefit Payment Control Unit (BPCU)

200 Folly Brook Blvd.
Wethersfield, CT 06109

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To ask questions about your overpayment and receive an email response, click here.

Contact Information:
Fax Number: (860) 263-6343
Unemployment Fraud Hotline: 1-800-894-3490
Email Address:

Payments Online Link

Report Unemployment Fraud


The Benefit Payment Control Unit (BPCU), governed by Section 31-273 of the Connecticut General Statutes and Sections 31-273-1 to 31-273-9 of the Regulations of Connecticut State Agencies, is responsible for the prevention, detection and recovery of overpaid unemployment compensation benefits. There are two types of overpayments: fraud and non-fraud.  A fraud overpayment is the result of willful misrepresentation or willful nondisclosure of information provided by an individual in order to obtain unemployment compensation benefits. 

Monetary Penalties - A monetary penalty is assessed to all fraudulent overpayments established on or after October 1, 2013, and is in addition to the actual amount of the overpayment. The first fraudulent overpayment results in a penalty in the amount equal to 50% of the overpayment amount. Any additional fraudulent overpayments one will result in a penalty equal to the amount of the overpayment (100% of the overpayment).

Overpayments to individuals can also result from an employer protesting an eligibility issue, or from the reversal by an appeals referee of an earlier decision to grant benefits.  An individual who fails to seek work or who fails to properly maintain their eligibility status during the claim series can also be charged with an overpayment. Such overpayments are referred to as “non-fraud” overpayments.

Interest Charges – For fraudulent overpayments, if found to be in non-compliance of the law, interest at a rate of 1% of the current balance will be charged each month.

Among the methods used to prevent or limit overpayments are sophisticated computer cross-matches with state and federal databases, return-to-work reports, and tips from the public.

When a potential overpayment has been detected, staff will conduct a full audit of the weeks involved.  Once the audit is completed, a letter will be sent to the individual explaining the potential overpayment as well as the individual’s rights and responsibilities.



After an overpayment decision becomes final, immediate repayment of those benefits is required.  If payment is not made immediately, the Labor Department may employ one or all of the following methods to recoup the overpaid amount.

  • Personal Checks or Money Orders - The Labor Department accepts personal checks, money orders  payable to: ADMINISTRATOR UNEMPLOYMENT COMPENSATION.

    Send your Check/Money Order to:
  Connecticut Department of Labor
Post Office Box 30290
Hartford, CT 06150
  Please include your name and the last four numbers of your social security number on your check or money order.
  • Credit Card/E-Check - The Labor Department offers you the option to use your Visa, Master Card, American Express, Discover, Debit Card, or E-Check to make payments. Please note: A convenience fee will be charged by the service provider. You will be informed of the amount of the convenience fee during the transaction and you may choose to cancel the transaction.
    Learn More.

  • Offsets – A full or partial deduction directly from the claimant’s weekly benefit applied toward the overpayment. If you are filing for Unemployment Benefits and have a balance on a prior overpayment, money will be deducted from your benefits and applied toward the overpayment

  • Wage Garnishment – If you are not complying with mandatory repayment of an overpayment, the Labor Department may get a court order to have your wages garnished to repay the debt.

  • State and Federal Tax Refund Intercepts – Agreements with the State Department of Revenue Services and the U.S. Treasury allows for the intercepting of tax refunds to be applied against non-compliant overpayments.

Additional information regarding overpayments and other Unemployment Insurance related topics can be found in “A Guide to Your Rights & Responsibilities When Claiming Unemployment Benefits in Connecticut.”  

200 Folly Brook Boulevard, Wethersfield, CT 06109 / Phone: 860-263-6000

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