• File your weekly continued claim:
  Sunday, 12 a.m. to 11 p.m., and Monday through Friday, 6 a.m. to 8 p.m., Eastern Standard Time (E.S.T.)

• File or resume filing your initial (new) claim or reopen your claim:
  Monday through Friday, 7:30 a.m. to 4:00 p.m. (E.S.T.)

• All other inquiry options, including employer information, are available 7 days/week, 24 hours/day.

To ensure the best possible customer service, the following call-in schedule for individuals filing initial or reopened unemployment is now in effect:

• Callers with social security numbers ending in numerals 0 through 4 can call the TeleBenefits "Dial to File" system on MONDAYS.
   

• Callers with social security numbers ending in numerals 0 through 7 can call the TeleBenefits "Dial to File" system on TUESDAYS.
   

• Callers with social security numbers ending in any numeral (0-9) can call the TeleBenefits "Dial to File" system on WEDNESDAYS, THURSDAYS, AND FRIDAYS.

If Monday is a Holiday (agency closed)

• Callers with social security numbers ending in numerals 0 through 4 can call on TUESDAYS.
   
• Callers with social security numbers ending in numerals 0 through 9 can call on WEDNESDAYS.
   
• Everyone can file THURSDAY THROUGH FRIDAY.

Filing Your Telephone Claims

Please call the telephone number listed that is within your local calling area. Directions to the nearest CT Works Career Center located in these areas can be obtained by the calling the number listed below.