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Unemployment Benefits - When to Call

  • File your weekly continued claim Sunday, 12 a.m. to 11 p.m., and Monday through Friday, 6 a.m. to 8 p.m., Eastern Standard Time (E.S.T.)

  • File or resume filing your initial (new) claim or reopen your claim Monday through Friday, 8 a.m. to 4 p.m. (E.S.T.), based on the last digit of your social security number (SSN #).
     
    File on Monday: If the last digit  of your SSN # is 0, 1, 2, 3, or 4
    File on Tuesday:  If the last digit of your SSN # is 0, 1, 2, 3, 4, 5, 6, or 7
    File on Wednesday through Friday:  Everyone can file their New Claim or Reopen a Claim

  • All other inquiry options, including employer information, are available 7 days/week, 24 hours/day.

  • For your convenience, customer service representatives are available during normal business hours: 
    Monday through Friday, 8 a.m. to 4:30 p.m. (E.S.T.)

TeleBenefits Line Telephone Numbers 

TO FILE YOUR CLAIM, please call the telephone number listed that is within your local calling area.  Directions to the  CTWorks Career Centers located in these areas can also be obtained by calling the number listed below.

 

CALLING AREA
 

 

# TO CALL TO FILE CLAIM
 

 

 

 

CALLING AREA
 

 

# TO CALL TO  FILE CLAIM
 

 

Ansonia

 

(203) 230-4939

 

 

 

Meriden

 

(860) 344-2993

 

Bridgeport *

 

(203) 579-6291

 

 

 

Middletown

 

(860) 344-2993

 

Bristol

 

(860) 566-5790

 

 

 

New Britain

 

(860) 566-5790

 

Danbury

 

(203) 797-4150

 

 

 

New London

 

(860) 443-2041

 

Danielson *

 

(860) 423-2521

 

 

 

Norwich

 

(860) 443-2041

 

Enfield *

 

(860) 566-5790

 

 

 

Stamford

 

(203) 348-2696

 

Hamden

 

(203) 230-4939

 

 

 

Torrington *

 

(860) 482-5581

 

Hartford

 

(860) 566-5790

 

 

 

Waterbury

 

(203) 596-4140

 

Manchester

 

(860) 566-5790

 

 

 

Willimantic

 

(860) 423-2521


* If you live in the Kent, North Thompson, Salisbury, Sharon, Stafford Springs, Westport, or  Wilton exchange, you may call the following toll free number: 1-800-354-3305.  This number is NOT accessible statewide.  It is only for the seven towns listed above.

If you live out of state, contact our Interstate office at 1-800-942-6653.

TDD/TTY Users CALL 1- 800-842-9710.  This is a relay service that can connect you to the numbers listed above in order to file your claim by telephone.


200 Folly Brook Boulevard, Wethersfield, CT 06109 / Phone: 860-263-6000

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