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Using The TeleBenefits Line

 

Do not delay in filing a claim if you do not have your separation packet. A separation packet is not necessary to file. Your claim is effective the Sunday of the week in which you first file for benefits. Ordinarily, you do not get paid for the weeks prior to the week you filed your initial claim.

Have your Social Security card and separation packet, if one was provided. If you are separating from the military, have separation form DD214, Member-4. Federal employees should bring separation form SF-8 and a copy of their most recent pay stub. If you are not a US citizen, you must have proof that you are work authorized  in the USA. Do not delay filing a claim if you do not have these documents. Your claim can be filed without them, with the exception of those claimants that are required to provide proof of work authorization documents in this country. However, there may be a delay in payment until the document(s) are received. 
 

  • File your weekly continued claim:
    Sunday, 12 a.m. to 11 p.m., and Monday through Friday, 6 a.m. to 8 p.m., Eastern Standard Time (E.S.T.)

  • All other inquiry options, including employer information, are available 7 days/week, 24 hours/day..

You may file your initial (new) claim or reopened claim 24/7 online using www.FileCTUI.com.

If you are unable to file a new claim online, please visit one of our American Job Centers locations. Go to our website at www.FileCTUI.com for office locations.

Automated TeleBenefits Phone Numbers - filing weekly claims and claim inquiries
Ansonia (203) 230-4939
Bridgeport (203) 579-6291
Bristol (860) 566-5790
Danbury (203) 797-4150
Danielson (860) 423-2521
Enfield (860) 566-5790
Hamden (203) 230-4939
Hartford (860) 566-5790
Manchester (860) 566-5790
Meriden (860) 344-2993
Middletown (860) 344-2993
New Britain (860) 566-5790
New London (860) 443-2041
Norwich (860) 443-2041
Stamford (203) 348-2696
Torrington (860) 482-5581
Waterbury (203) 596-4140
Willimantic (860) 423-2521
TDD/TTY Users Call: 1-800-842-9710
TeleBenefits Phone Number - Out of State Calling Area

1-800-942-6653


200 Folly Brook Boulevard, Wethersfield, CT 06109 / Phone: 860-263-6000

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