UI Claim Filing Operating Hours Last Updated: January 04, 2010 

You are here:  DOL Web Site bullet Unemployment Insurance bullet UI Claim Filing Operating Hours

Due to the high volume of Unemployment Insurance (UI) claims, you may experience delays in filing. Please be assured that you will not lose any weeks of eligibility solely because of difficulty filing in a timely manner.


 

Call Center Hours

 

 Monday - Friday, 7:45 a.m. to 6:00 p.m.  

 

WebBenefits Online System

 

 Initial Claims:  Monday - Friday  8:00 a.m. to 4:00 p.m.  
 Continued Claims:  Monday - Friday  6:00 a.m. to 8:00 p.m.  
   Sunday  12:00 a.m. to 11:00 p.m.  
 Claim Inquiry:  Monday - Friday  7:00 a.m. to 6:00 p.m.  
   Sunday  12:00 a.m. to 11:00 p.m.  

 

TeleBenefits Telephone System (voice response only)

 

 Initial Claims:  Monday - Friday  7:45 a.m. to 5:30 p.m.  
 Continued Claims:  Monday - Friday  6:00 a.m. to 8:00 p.m.  
   Sunday  12:00 a.m. to 11:00 p.m.  
 Claim Inquiry:  Anytime    

 

 

Published by the Connecticut Department of Labor, Project Management Office