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To Carl, New Britain American Job Center:

I wanted to write you a note to let you know how helpful George has been to me during my job search. I was recently let go from my position, and George was extremely helpful in assisting me with my résumé, job hunting techniques and tips for applying for state jobs. I had asked him for his supervisor's information, as I wanted you to know what great service he has provided to me. I have never had a job eliminated on me like this. I am a good worker and have excellent references, so it has been a time of transition. George and the other staff members have impressed me very much. I have gained valuable skills and insights during this time period and I really feel that the assistance I have been given will provide me an edge over the competition as I move back into the workforce. It has also helped me regain my confidence which was somewhat shaken when I lost my job.


To Terry, Merit Rating

Today I needed to call the Connecticut Department of Labor’s Merit Rating unit and was helped on two separate calls – first by Laura and then by Jill. They were so kind, informative, understanding, instructive and all around helpful. I have talked with many of the Connecticut agencies concerning various issues and your department is by far the most helpful and kind. I was treated like a person and that means so much. Thank you for the kind help Laura and Jill supplied, along with the peace of mind their information supplied.

Kindest Regards, 
Operations Manager
Gainesville, GA

To Jill, Benefit Payment Control Unit

I wanted to write a quick note to tell you about the very professional, friendly and timely service that I have received from Cathie.  I contacted the Connecticut Department of Labor yesterday seeking help and guidance with my unemployment claim.  There was a confusing issue between Connecticut and the State of New York that Cathie helped me with. She researched my situation and then promised to get back to me.  She has done just that and has set me down the road to correct my situation and file correctly in Connecticut. I realize that working with the public can be challenging at times. Add the stress of unemployment to the mix, and I imagine that the day-to-day work can be very taxing on your staff. Cathie is a fine example of courtesy and professionalism  and I thought that you should know that I appreciate her assistance.  Thank you. 

Best Regards,

To Office of Apprenticeship employees:

Thank you for partnering with the Norwich Technical High School Community and providing resources and opportunities for our students and their families. 

Dr. Nikitoula Menounos
Principal, Norwich Technical High School 

To Patrick, Office of Research:

Thank you for your encouraging delivery at tonight’s CaTS workshop reviewing the current Labor Market with emphasis on hiring in Southwestern Connecticut.  The Economic/Labor Market segment of your presentation and the review of on-line tools available for a job search from the Connecticut Department of Labor were excellent! We would like to take you up on your offer to send us a copy of your slide show to the workshop group.  

Best regards,
Career Transition Support Group
New Canaan, CT 

To Carol, New London American Job Center:

I really enjoyed and benefited very much from your Career Exploration class. It was my favorite, and your presentation was excellent.  Please share my commendation with your class and peers. Things are gradually coming together as I continue to take a few more classes. I already had my résumé critiqued, yet will probably have it done again once I get to formally type it up beyond the templates that I used and you reviewed. Once again, thank you so much for being such a supportive career coach who has empowered me. I feel there is some hope for the near future in my outreach. 


To Patrick, Office of Research:

On behalf of the Connecticut Developers Council and the Home Builders & Remodelers Association of Connecticut, we’d like to thank you for speaking at our April 3 meeting. The presentation was great, with a lot of important information. We appreciate you staying after the meeting to speak with the attendees who had additional questions. Should you need any assistance from our industry, please feel free to contact us. Again, we appreciate your time and enjoyed the presentation.

With best regards,
Bill Ferrigno, Chairman, CT Developers Council
Bill Ethier, Chief Executive Officer, HBRA of CT 

To Nicole, New Britain American Job Center, Janice, Business Services

I have some great news to share with everyone.  Yesterday, I accepted a job in my hometown of Rochester, New York.  The title of my new job is manager of content. I will oversee the development of content for a media outlet. I feel truly blessed to have this new opportunity. My job search started last June when my position was eliminated by my former employer.  It has been quite a journey over the past ten months, filled with many ups and downs. Throughout the whole process, I have realized the many benefits of joining a networking team and the great services offered by the Connecticut Department of Labor and its partners. I want to thank everyone in the New Britain Job Center’s Networking Group for their support and their willingness to share their own personal story. There is no doubt that job searching is a full-time job. It takes a lot of time, a lot of work, and of course a lot of networking. I want to encourage all my fellow jobseekers to stay strong and keep the faith.  Good things are coming your way. 

Wishing you all the best,

To Janice, Waterbury American Job Center:

I have landed a nursing opportunity in Ridgefield. I truly appreciate all the résumé

help and positive words to keep me focused.  You are a true asset to the State of Connecticut and all people you come into contact with. Keep on inspiring and helping.  


To Uriela, New London American Job Center:

I enjoyed meeting with you on Monday. Thank you so much for your help, advice, and positive, friendly attitude!


To Central Office employees:

Thank you for the funds you raised for the American Heart Association during its National Wear Red Day project. Your generosity makes a critical difference in our work to build healthier lives, free of cardiovascular disease and stroke. Because of donors like you, we are able to fund lifesaving scientific research, initiatives that improve the quality of care at hospitals, programs that teach people the lifesaving techniques of CPR, and much more, Yet, in spite of all the progress we’re making, our most challenging work lies ahead. Cardiovascular disease remains our nation’s number one cause of death, and far too many people are developing harmful risk factors like obesity, hypertension and high cholesterol. We need to do much more to create heart-healthy communities. That’s why your support means so much to us. You are an important part of our ‘Heart Family’ and we appreciate all you do on our behalf.

With sincere appreciation,
Nancy Brown
Chief Executive Officer

To Charles, Hamden Job Center:

I want to pass some comments on to you regarding Ameko. In March, our manufacturing facility in Middletown was closed and operations were relocated to plants in several other countries. For the first time in 23 years, I found myself without employment. Ameko became my career counselor. She was very helpful in explaining the training opportunities available to me and in detailing the options offered for additional schooling. Unfortunately, my circumstance required that I find employment quickly vs. returning to school. Ameko was very understanding, and on several occasions she spoke with me about how to refine my résumé to secure that anticipated “first interview.” Her patience and critiques of my résumé were extremely helpful. Over the course of several weeks, she gave me tips as my résumé went back and forth between us for refinement. During this time, she continued to keep me informed of my options for training while helping me to find work. I am happy to say that I recently secured employment. I wanted to let you know how helpful Ameko was. It is people like her who help get Connecticut back to work.  She did an exceptional job at helping me secure employment. I also want to thank you and your staff for helping me to rejoin the workforce.

Thank you,

To Jennifer, Hamden American Job Center:

I thank you from the bottom of my heart for all the help you have given to me. I couldn’t ask for a better counselor.  The résumé, you helped me write is fantastic. I wish to thank all of you at the Connecticut Department of Labor, including Ann, Ameko and Wanda. I thank every one of you for your expertise and involvement, not to mention your compassion and dedication.

A customer

200 Folly Brook Boulevard, Wethersfield, CT 06109 / Phone: 860-263-6000

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