Please select this service to file a
NEW CLAIM or to REOPEN an existing claim.
Instructions on How to
File on CT Direct Benefits Site
This service does not support
Weekly/Continued Claim filing.
Use this service for the
• File your Weekly/Continued Claim
• Select/Change Direct Deposit or Debit Card
• Check status of your most recent payment
• View Payment History
Live Chat is currently unavailable due to increased seasonal claim activity to allow DOL staff to process unemployment claims. If you need assistance with your claim, please visit a full service American Job Center. Locations and hours can be found
Claimant's Guide to Unemployment Benefits
Effective October 6, 2019,
the maximum weekly benefit rate (WBR) will be
Please allow approximately 3 – 5 business days
for requests below to be processed.
Please note: If you wish to report your return to work status, please visit your local American Job Center.
Upon filing for
unemployment benefits via their home or mobile
devices, some customers tell us that entities
not associated with the Labor Department are
offering bank services, sometimes in the form of
a debit card. These services are not endorsed by
the agency and may carry fees beyond our
control. As a reminder, we offer two options for
receiving unemployment benefits – Direct
Deposit or a KeyBank Debit Card – with both
services offered through a bank under contract
with us. We strongly encourage claimants to use
one of these methods to receive benefits.
Telephone assistance is
not available for Unemployment Claims - please
do not call 860-263-6000 for Unemployment Claims