Connecticut Department of Labor
  Home About Us FAQ News and Notices Contact Us
Unemployment Benefits On-Line Job Seekers Employers Labor Market Information Directions/Office Information

 

LEAN Government Services
Why Implement LEAN?

Government is under increasing pressure to:

  • Reduce costs 

  • Expand services with less 

  • Improve processing time 

  • Increase productivity 

  • Improve quality of services 

  • Meet customer expectations

How is it Done?

  • Obtain management commitment 

  • Identify a process/procedure to be “Leaned” 

  • Establish a Lean team (include people who do the work) 

  • Use Brainstorming/Process Mapping to identify “bottlenecks” and areas for improvement 

  • Implement customer-driven waste reduction techniques 

  • Evaluate the results and make further improvements 

  • Continue to find additional Lean projects within the unit

LEAN Government Services


200 Folly Brook Boulevard, Wethersfield, CT 06109 / Phone: 860-263-6000

Home | 
CT.gov Home Send Feedback
State of Connecticut Disclaimer and Privacy Policy. Copyright 2002 - present year