Important Debit Card Information
Connecticut Department of Labor is changing
its debit card program from Chase Bank to
KeyBank in May 2017.
If you are currently
receiving benefits during this changeover, a
new Key2Benefits debit card will be mailed
to you during the month of May. An image
of the new card is shown below. Once the
Key2Benefits debit card has been issued, any
Unemployment Insurance (UI) benefit payments
to which you are entitled will be made to
the Key2Benefits debit card. Although you
should continue to use your Chase Visa debit
card until the balance is gone, no further
benefits will be made to the Chase Visa
debit card once the change has been
The CT Department of Labor has a
paperless system for paying Unemployment Benefits. We encourage claimants to opt for either the
direct deposit card or debit card payment
methods that are approved by the State of
Connecticut and the Labor Department. Electronic payments will either be made to
your bank or credit union account for direct deposit, or loaded onto
are not associated or affiliated with check
IMPORTANT NOTE: Do NOT provide your
bank routing number or checking account number when using this email
address - you may ONLY sign up for direct deposit or debit card at:
Log-In System Frequently Asked Questions
If you still have funds remaining on
please click here
Frequently Asked Questions
The Debit Card
method of payment is offered to
individuals who do not have or do not wish to
open a checking or savings account, or who
simply prefer to use the pre-paid card. It
can be used to get cash from an ATM, bank,
credit union or to make purchases.
Note: Fees and
surcharges may be incurred with the debit card
reminder to those who have filed for
unemployment benefits and are now returning to
If you received payment by debit card,
on to the card.
The cards are valid for 3
years from date of issue.
information about the Direct Deposit and
Debit Card choices and their differences.
instructions on how to sign up and how to
switch payment methods.
A direct link
to the Department of Labor's Unemployment
Insurance Claims page to make a payment
selection or switch payment options.
A Debit Card
return to UI On-Line